Frequently Asked Questions

How can I book?

Please call me on 07968 239811 or 01224 712726. Alternatively use the Contact Us box at the bottom of my Home Page.

Will you let my cat outside?

Only with your consent. If your cat has access to a cat flap and you wish for them to gain access to the outdoors via this means during the time they are in my care, it will be at your own risk. Mcleo Cat Care will not be held responsible for any loss or injury caused to your cat outside of your property.

My cat requires regular medication - Is this something you will do?

Yes. - Medication administered via food can be discussed during our meet and greet session. Please note that I am not a qualified veterinary professional and therefore not trained to administer any other forms of medication.

Are you security cleared and insured?

Yes. I was an airline and airport employee for over 20 years and subjected to regular criminal records checks. Mcleo Cat Care holds full public liability insurance including animal cover.

These certificates are available on request and can be presented to you during our "meet and greet" session.

Will you contact us when we are away?

If you're like me, then knowing that your little fur babies are safe and well when you are away is always reassuring. I will normally send you an update and photos of your feline friends via WhatsApp or text message every couple of days to give you peace of mind.

In the event of an emergency, naturally I will contact you as soon as possible, however my first priority will be to seek the appropriate veterinary care for your pet.

What if my cat is taken ill when I am away?

Probably the worst fear of any loving pet owner. My booking forms have a section where I ask you to complete the details of your vet and any pet insurance policy.

In the event of your cat becoming sick or injured whilst in my care I will take them immediately to either your vet, or if that is not possible for any reason, Aurora Vets in Bucksburn where my own cats are registered. Both John and myself have cat carriers and blankets in our cars at all times.

My booking forms have an "Emergency Veterinary Care" section which I ask you to sign. In the event of an emergency, this will be presented to the vet on arrival. By signing this, you give your permission for the vet to carry out any emergency treatment on your cat as deemed necessary, the cost of which will be your responsibility.

If your cat requires non-emergency veterinary treatment whilst in my care, I will seek your consent before making an appointment. The cost of which will remain your responsibility.